Wipe with a damp cloth or paper towel
Air dry flat
Do not machine wash, tumble dry, iron, bleach or dry clean
Can be stored flat or folded after us
Shipping details
We offer FREE for all USA orders!
All shipments are with UPS, and all come with tracking. We will send you an email with your tracking details once we've shipped your order. All orders will be shipped from our Pennsylvania warehouse. Usually, your order should arrive within 5-16 business days once you place the order. Visit here for more information.
Returns & Refunds
money back guarantee
Not sure if Bub Mats is for you? We understand! We're confident our mat will provide a fun and safe space for your bub to practice those tummy times and rolls, that we're backing it up with a 30-day money back guarantee. If for some reason after you purchase the mat, we are happy to offer a refund. Simply email team@bubmats.com with your order number and email used for your order to initiate a return. Items must be returned within 30 days from the delivery date, and you'll need to pay for postage (we recommend using a tracked service to avoid anything getting lost). For more information please read our return & refund policy here.
Damaged refunds
Not that this happens often, but if you do receive a damaged mat please email team@bubmats.com with your order number and photos of the issues from the email address you purchased with, within 14 days of purchase. Our team will reply with an update within 24 hours.
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Frequently asked questions
How much does shipping cost?
We offer FREE shipping for all USA orders!
where are we shipping from?
We ship from our warehouse located in Pennsylvania.
How long will my order take to arrive?
We try our best to get the products packed and shipped as soon as orders are placed. Usually, your order should arrive within 5-16 business days once you place the order. Also, our factory does not operate over the weekend or public holidays, so in case you place an order on either of these days, your order will be processed and dispatched the next day. Because just like our little bubs, we also need some play and nap time, right?
Note: This does not account for customs delays as that is something we can’t really do anything about.
What happens if I receive a damaged item?
Not that this happens often, but if you do receive a damaged mat please email team@bubmats.com with your order number and photos of the issues from the email address you purchased with, within 14 days of purchase.
Our team will reply with an update within 24 hours.
What is natural latex foam?
Natural latex is a completely natural and best alternative for sustainable play mats and mattresses. It is made using the sap collected from beneath the bark of rubber trees and is not treated with any chemicals or pesticides. Completely natural and sustainable because the process does not involve cutting down or damaging the rubber tress in any form. In fact, the trees continue to produce sap for up to 30 years.
Are the products safe for bubz?
We have an adorable munchkin ourselves who is actually the inspiration behind the brand. So, as parents, we understand that safety is #1 and have ensured all the products are 100% safe for babies. In fact, our baby was the first bub to try out our cushy mat.
All our products are made using 100% natural and organic materials. We ensure that all our product materials are ethically sourced and environmentally friendly. As parents, it is our duty to leave behind a better world for our bubs, so we are also trying our bit to do the same. If you do have more questions regarding our products, shoot us an email at team@bubmats.com and we will get back to you within 48 hours.
What's our return & refund policy?
We are so glad you chose Bub Mats for your little one! However, due to some reason if you are unhappy with our product, then we do offer a 30-day returns policy. You can either return or exchange the product within 30 days to be eligible for a complete refund.
Terms & conditions apply*
For more information please read our return & refund policy here.
